Sewing machine repair and servicing.
Fifteen years fixing machines across every kind of textile work, from lingerie to fabric ducting. Bring it to the workshop in Northfleet, or we come to you.
Industrial sewing machine technicians have become genuinely hard to find in the UK. As the textile industry contracted, the trade that kept it running contracted with it. We kept the skills because we run a production floor ourselves and cannot afford a machine to be standing idle.
That is the difference between us and a general repair shop: your machine is being looked at by people who sew on machines like it every day, and who know what “right” feels like when the job is finished.
What have you got?
Industrial machines
Lockstitch, overlock, coverstitch, blindstitch, buttonhole, bartack and walking foot. Repaired on your factory floor where it makes sense.
Domestic machines
Home machines and overlockers of every make, serviced and repaired in the workshop at Burch Rd.
Repair across London
We travel. Production floors, studios, workrooms and theatres across London and the South East.
Servicing & costs
What a full service actually includes, and exactly what it costs. No hidden charges.
What it costs
Hourly rate
Labour, charged from arrival.
Minimum call-out
Covers the first hour.
Travel
Beyond a 10 mile radius of Gravesend.
Parts
Charged at cost, quoted before fitting.
No hidden charges, and no VAT to add. We quote for parts before fitting them, and if a machine is not worth repairing we tell you that rather than billing you to find out.
Machine down today?
If a machine going down has stopped a production run, ring rather than email. We will tell you honestly whether we can get to you today, and if we cannot, we will say so straight away rather than leaving you waiting on a maybe.
Things people ask
Do you repair domestic machines as well as industrial?
Both. Domestic machines and overlockers are best brought to the workshop in Northfleet; industrial machines fixed into a production line are usually better repaired where they stand.
How quickly can you come out?
It depends on the week. Ring us with the make, the model and the fault and we will give you a straight answer on timing rather than a vague one.
How much does it cost?
£80 per hour with a £80 minimum call-out, which covers the first hour. Travel is £1.50 per mile beyond ten miles of Gravesend. Parts are charged at cost and quoted before they are fitted.
What makes do you work on?
Most types of sewing machine, domestic and industrial. Fifteen years across industries from lingerie manufacture to fabric ducting means very little is unfamiliar.
Do you sell parts?
We hold most common spares. Anything we do not have generally comes from our European parts partners within three to five working days.
Is my old machine worth repairing?
Often, yes — older machines are frequently better built than new ones. Bring it in and we will tell you honestly before you spend anything.
Other things we make and mend
Tell us the make and the fault
Ring the studio and we will tell you what is likely involved before you travel.